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VACANCIES

 

Job Title: Waiter/ Waitress
Company: Country Lodge
                                              
Date: 5 February 2024
Apply by: ASAP

                           

OVERVIEW:
Country Lodge, a hotel in Freetown, is hiring Waiters and Waitresses with the following responsibilities:

 

  • Assist customers in making selections from the menu

  • Take orders of drinks and food

  • Record orders accurately and ensure any special requests are communicated to the kitchen

  • Serve food and drinks to customers in a prompt and professional manner

  • Address customer inquiries

  • Manage challenging customer situations and know when to escalate to Management

  • Verify age of customers before serving them alcohol or tobacco products, to ensure legal drinking age compliance

  • Keep service areas, tables and chairs are clean and organised

  • Have a thorough understanding of Country Lodge's drinks and food menu

  • Explain menu offerings, ingredients and any special promotions to customers

  • Maintain a friendly and inviting atmosphere for customers

  • Interact with customers in a courteous and attentive manner

  • Maintain efficient communication with kitchen staff to ensure timely service

  • Follow food hygiene and safety standards in handling food and serving customers

  • Ensure compliance with health and safety regulations

  • Attend training sessions

Key Qualifications and Competencies

  • Experience in food and beverage service

  • Able to stand for long periods of time

  • Able to work unsupervised

  • Able to prioritize and work in fast-paced environment

  • Focus on customer satisfaction

  • Ability to practice basic food hygiene and safety procedures with respect to equipment and handling beverages

  • Be efficient and organized

  • Build good relationships with customers

  • Able to maintain a clean work environment

  • Able to learn quickly

Application Process

 

Interested and suitable applicants are required to e-mail their CV to customer-relations@jobsearchsl.com, with WAITER/ WAITRESS in the subject. Applications will be processed on an ongoing basis. Only suitable candidates will be contacted.

For inquiries, send a WhatsApp message to +23230562562

 

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