Job Title: Meeting and Events Coordinator

                                              

Date: 24 September 2020

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Apply by: 15 October 2020

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Sector: Hospitality

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Report to: Director of Sales and Marketing

                         

ROLES AND RESPONSIBILITIES

• Actively promoting and selling the facilities through client Site Inspections and familiarisation events.

• Communicating and planning with the Food & Beverage Operations Teams to ensure high quality standards are maintained.

• Being a point of contact and welcoming the guests to the hotel during their function.

• Utilising guest feedback developing services and procedures to enhance guest satisfaction.

• Maximising hotel revenue and guest satisfaction by ensuring accurate and effective processing of conference bookings, private functions and weddings.

• Achieves budgeted goals by executing sales activities.

• Makes at least 13 sales calls per week, included in the number is site inspections, follow ups.

• Assists in the completion of reports

• Maintains effective internal and external communication.

• Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying guest needs.

• Uses outside sales calls to solicit existing and new guests

• Contacts in-house guests to foster additional business, repeat bookings, or referrals

• Communicates guests’ requests to all departments in an effective and timely manner.

• Ensures maximum occupancy on a daily basis by performing follow ups on progress of groups and other business booked.

• Communicate requests for special accommodation and suites.

• Prepares accurate forecasts as requested.

• Pre-blocks all special requests or VIP accommodations accurately.

• Keeps Sales Department informed of group booking status.

• Communicates with Front Office Manager for VIP’s appropriate treatment.

• Ensures all reservations are tracked correctly for statistical purposes.

• Liaises with the Accounts Payable Department regarding credit issues.

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REQUIRED SKILLS

 

• Strong organization and planning skills

• Good communication skills – oral and written

• Creative, proactive and self-motivated

• Ability to work in a team and meet set objectives

• Ability to work under pressure and meet deadlines

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QUALIFICATION AND EXPERIENCE

 

• Higher National Diploma or higher in a commercial or a related discipline

• At least three years of work experience

• Good understanding sales and marketing principles and techniques

• Competency in Microsoft Word, Excel and Power Point

• Prior experience within the hospitality industry could be an added advantage

 

TO APPLY

 

Applicants are required to e-mail their CV and cover letter to job@jobsearchsl.com with mail subject indicating “Meeting and Events Coordinator”. All applications must be submitted on or before 15 October 2020.