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Job Title: Meeting and Events Coordinator

Date: 24 September 2020
Apply by: 15 October 2020
Sector: Hospitality
Report to: Director of Sales and Marketing


  • Actively promoting and selling the facilities through client Site Inspections and familiarisation events.

  • Communicating and planning with the Food & Beverage Operations Teams to ensure high quality standards are maintained.

  • Being a point of contact and welcoming the guests to the hotel during their function.

  • Utilising guest feedback developing services and procedures to enhance guest satisfaction.

  • Maximising hotel revenue and guest satisfaction by ensuring accurate and effective processing of conference bookings, private functions and weddings.

  • Achieves budgeted goals by executing sales activities.

  • Makes at least 13 sales calls per week, included in the number is site inspections, follow ups.

  • Assists in the completion of reports

  • Maintains effective internal and external communication.

  • Prepares proposals with the Director of Sales that are geared to maximize profit while satisfying guest needs.

  • Uses outside sales calls to solicit existing and new guests

  • Contacts in-house guests to foster additional business, repeat bookings, or referrals

  • Communicates guests’ requests to all departments in an effective and timely manner.

  • Ensures maximum occupancy on a daily basis by performing follow ups on progress of groups and other business booked.

  • Communicate requests for special accommodation and suites.

  • Prepares accurate forecasts as requested.

  • Pre-blocks all special requests or VIP accommodations accurately.

  • Keeps Sales Department informed of group booking status.

  • Communicates with Front Office Manager for VIP’s appropriate treatment.

  • Ensures all reservations are tracked correctly for statistical purposes.

  • Liaises with the Accounts Payable Department regarding credit issues.




  • Strong organization and planning skills

  • Good communication skills – oral and written

  • Creative, proactive and self-motivated

  • Ability to work in a team and meet set objectives

  • Ability to work under pressure and meet deadlines



  • Higher National Diploma or higher in a commercial or a related discipline

  • At least three years of work experience

  • Good understanding sales and marketing principles and techniques

  • Competency in Microsoft Word, Excel and Power Point

  • Prior experience within the hospitality industry could be an added advantage




Applicants are required to e-mail their CV and cover letter to with mail subject indicating “Meeting and Events Coordinator”. All applications must be submitted on or before 15 October 2020.

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