Job Title: HR Coordinator
Date: 12 May 2016
HR Coordinator, reporting to the HR Manager, required for our client in the health sector.
Duration: One year
The Human Resources Coordinator will provide efficient administrative support that facilitates the smooth running of the HR department, coordinating Human Resources services, policies, and programs. S/he provides excellent and timely customer service to employees to maximize the strategic goals of the organization.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Responsible for handling inquiries and requests on day-to-day HR questions and general benefit-related matters. Furnishes information from HR files to authorized persons on request (with supervisor approval). Responds in a timely and effective manner, ensuring excellent customer service at all times.
Provides technical assistance to employees using HR systems.
Performs a variety of clerical tasks related to the HR function.
Responsible for the maintenance of all confidential employee personal files, including end-of-year archiving of files.
Responsible for daily benefits operations. Processes changes within deadlines (enrollment, changes and termination) related to employee benefit coverage. Consults with and advises employees on eligibility for insurance, hospitalization and other benefits. Manages all benefit reporting and billing. Maintains confidential benefit records. Coordinates employee benefit analysis. Researches escalated employee issues. Consults with appropriate vendors and/or external benefit consultant to resolve employee issues. Assists in the development of plan design for ensuing benefit year. Ensures compliance with new government rules and regulations and compliance with proper documentation in regard to all applicable laws and regulations. Coordinates annual enrollment process and conducts employee presentations. Updates Human Resources benefits webpage.
Responsible for the organization’s leave programs. Provides information to employees regarding their leaves in accordance with national laws. Tracks and reports on all leaves.
Assists with the development, planning and organizing of health education and wellness programs to meet organization goals and employee needs. Leads the Wellness Committee and administers the annual wellness campaign for employees.
Coordinates the workers' compensation claim system, the medical management and return to work program, and the safety program for employees. Authorizes medical treatment, payments, and injury leave benefits related to workers' compensation claims. Counsels injured employees concerning their rights under The Workmen Compensation Law. Maintains database of workers' compensation claims, analyzes loss data, and prepares quarterly management loss reports.
Serves as backup to HR Manager for maintaining and processing accurate employee information on computerized Human Resources Information Systems (HRIS).
Serves as backup to HR Manager for providing regularly scheduled and as needed New Employee Orientation (NEO) training. Participates as a presenter at NEO for information on Benefits, Leave, Workers’ Compensation, and Wellness programs.
May assists Recruiter with recruiting, testing, interviewing and reviewing the qualifications of prospective employees, as needed. May check references or perform background checks, as needed.
Completes or assists with special projects and assignments in the areas of wage and salary administration, salary surveys, organisational studies and employee satisfaction surveys.
May occasionally travel between company worksites for HR employee events or benefits programs.
Presents a professional demeanor at all times. Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
Is consistently at work and on time.
Participates in and promotes a positive, supportive, cooperative team environment.
Attends and participates in staff meetings, training classes and supervision.
Adheres to Policies and Procedures.
Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.
Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.
High school diploma or equivalent with some college or technical school coursework and a minimum of two years of job-related experience, preferably in a human resources department, or an equivalent combination of education and experience. Benefit administration and HRIS experience is an asset.
Certifications and Licenses
Professional in Human Resources (PHR) is preferred
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities.
eHealth Africa is a tobacco-free environment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
While performing the duties of this job, the employee is regularly required to talk and hear.
The employee is occasionally required to stand and walk.
The employee is frequently required to sit and use a computer and/or reach with hands and arms.
Interested candidates should email a copy of their CV, cover letter and a list of three relevant references to by Friday 20th May 2016. The job title should be included in the subject line. Your cover letter should include date you are able to commence. Only those applicants shortlisted for an interview will be notified.